SHOPPING INFORMATION​

How long does delivery take after placing an order?

Orders are usually delivered within 3–7 business days, depending on your location and courier partner availability.

Do you offer free delivery?

Yes, AstroHeal provides free delivery across India on eligible products. Any delivery charges, if applicable, will be clearly shown at checkout.

How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status.

What should I do if my order is delayed or not delivered?

If your order is delayed beyond the expected timeline, please contact our customer support team with your order ID for assistance.

PAYMENT INFORMATION

What payment methods are accepted on AstroHeal?

We accept COD (cash on delivery), UPI, debit cards, credit cards, net banking, and other secure online payment options.

Is my payment information safe on your website?

Yes, AstroHeal uses secure and encrypted payment gateways to ensure complete safety of your data.

Can I pay cash on delivery (COD)?

COD availability depends on location and product type. Please check the option during checkout.

What should I do if my payment fails but money is deducted?

In case of a failed transaction, the deducted amount is usually refunded automatically within 5–7 business days.

Are astrologer consultations refundable?

Paid consultations via chat or call are non-refundable once the session has started.

Product Related Queries

Are AstroHeal products authentic and certified?

Yes, all AstroHeal products are 100% original, authentic, and quality-checked before dispatch.

How do I choose the right bracelet or spiritual product for me?

You can select products based on their listed benefits, or consult our astrologers via chat or call for personalized guidance.

Do the products need any energization or rituals?

Most products are ready to use. However, some items like Rudraksha or bracelets may benefit from simple energization rituals, which we may recommend.

Can I return or replace a product?

AstroHeal provides a hassle-free 7-day return or replacement policy for damaged or incorrect items, in accordance with our terms and conditions.

Will the product benefits be guaranteed?

Astrological and spiritual products support positive energy and intention. Results may vary based on personal belief, karma, and usage.